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How We Keep Your Account Safe

When you open an account at bom slot and deposit through DANA, OVO, GoPay or QRIS, we collect information only to run your wallet, verify your identity and…

Data encrypted end-to-endNo third-party ad trackingPayment details never stored after payout
bom slot How We Keep Your Account Safe
REACH OUR TEAM

Data & Privacy Support Channels

Account Data Request Email [email protected] to ask for a copy of your stored data.
Live Chat – Privacy Questions Open the chat bubble in the bottom right of the lobby between 08:00–23:00 WIB…
Account Deletion & Data Removal To close your account and request full data deletion, submit a form via your…
SECURITY & CONTROL

How We Protect Your Information

Encryption & Wallet Safety

All data transfers between your device and our servers use TLS 1.3 encryption.

Cookies & Device Tracking

We use session cookies to keep you logged in and remember your preferred table or slot room.

Account Security & Two-Factor

Enable two-factor authentication via email or SMS in your Security tab.

Data Retention & Cleanup

Login records, device logs and session data expire after 90 days.

Contact for Data Issues

If you believe your data has been compromised, email [email protected] immediately.

Policy Updates & Your Rights

We notify you by email if this privacy policy changes materially.

Privacy & Account Data FAQs

No. We never sell or share your personal data for marketing or advertising. We only share data with payment processors (DANA, OVO, GoPay, QRIS) to complete deposits and withdrawals, and with fraud-detection services to protect your account. All third parties sign strict confidentiality agreements.

Transaction records for DANA, OVO, GoPay and QRIS deposits stay for 7 years as required by Indonesian financial law. We encrypt them and do not link them to your account after 90 days unless you request a payout history for tax or personal records.

Yes. Go to Account Settings > Privacy & Security and click 'Request Data Export' or 'Delete Account'. Data export takes 5 business days; deletion is final after 14 days. You'll receive a file with all personal data we hold before deletion is processed.

Personally identifiable information (name, email, phone) is deleted within 14 days. Transaction records required by law stay encrypted for 7 years but are never shown in reports or linked to your name. Deposit and withdrawal history for DANA, OVO, GoPay and QRIS remains for tax compliance only.

We log your IP address and device type when you log in for security and fraud prevention. We do not track your physical location. You can view all recent logins in Account Settings > Login History and log out from unfamiliar devices remotely anytime.

Where local law permits, we may use anonymized, aggregate data (e.g., 'players in Indonesia prefer slots over tables') for business analytics and platform improvement. Your personal data is never sold. You can opt out of analytics cookies in Privacy Settings without affecting gameplay.

Email [email protected] with details. We respond within 48 hours. For urgent security issues, use live chat 08:00–23:00 WIB daily. If you believe fraudulent transactions appeared on DANA, OVO, GoPay or QRIS, contact us immediately and we'll verify and reverse charges if valid.